CompTIA A+ Practical Application Student Edition

CompTIA Official Courseware and Training Materials

CompTIA CAPP Partner providing CompTIA CAQC Official Courseware gtslearning’s CompTIA A+ Practical Application Student Edition is a great value “Integrated Learning” product that will prepare your students for CompTIA exam:220-702. Fully supported with Professor Messer’s video training, instructor resources and approved as CompTIA Official, CompTIA A+ Practical Application Student Edition from gtslearning is the only courseware you will need.

CompTIA Official courseware
Integrated Professor Messer video training
Prepares for 220-702
Add Toolwire live labs for 14 hours scenario-based study
Available as print and eBook
Complete with full student and instructor resources
Download course outline

		us$40

Register for a FREE copy of our instructor edition
Toolwire Live Labs This 5-day practical “hands-on” course is the essential foundation for newcomers to PC support. It builds on the skills developed in the companion “CompTIA A+ Essentials 2009 Support Skills” course to provide students with the necessary training to ensure proficiency in PC installation and troubleshooting skills. The course has been developed to produce competent PC support engineers who are capable of taking and passing CompTIA’s A+ Certification exams or other similar qualifications.

		us$40

Students will learn the fundamental principles of supporting desktop and portable computers and operating systems plus network and print devices and applications.

On course completion, students will learn how to:

Manage and optimize Windows using command line tools, administrative consoles, and Remote Desktop.
Manage and optimize disks and volumes using command line tools and administrative consoles.
Diagnose and resolve Windows troubleshooting scenarios.
Use anti-virus tools to prevent and recover from malware infections.
Configure and troubleshoot local network and wireless connections and client applications.
Configure and manage users, groups, and shared resources.
Configure and troubleshoot access control measures, such as BIOS security, authentication, encryption, and firewalls.
Perform preventive maintenance using approved tools and products.
Assemble, disassemble, and upgrade PC and notebook components.
Configure and update BIOS/CMOS.
Troubleshoot, optimize, and upgrade hardware.
Troubleshoot and maintain printers

Courseware with integrated video training from Professor Messer

Professor Messer has long been a web hero for CompTIA certification students. For many years, Professor Messer has provided video-based training courses for CompTIA certifications. With professionally-produced lessons covering the full exam objectives and online forums, Professor Messer is a trusted online source for exam information.

Now, gtslearning has partnered with Professor Messer to take this learning to a new level. The student will be able to study from the gtslearning courseware and link to the appropriate training video (by QR code, hyperlink or typing short URL) for further explanation. Equally, a student studying from the Professor Messer video course will be able to easily follow his video presentations using the same CompTIA CAQC Official courseware.

See a sample Professor Messer video:

OPTIONAL Toolwire live labs inside

Toolwire Live Labs have been co-developed by gtslearning and Toolwire. Bringing learning to life, students will get several weeks in a “technology apprenticeship” with real equipment, operating systems, and applications – all delivered anytime, anywhere via a web-enabled browser. Exclusive to gtslearning, you will get several hours of hands-on training to hone your skills to perfection!

Choose Yes in the Toolwire option when placing your order, your Toolwire activation will be emailed to you separately from your order confirmation.

Printed books or downloadable eBooks – you decide

gtslearning offers content to suit every classroom or study need. Our printed courseware has been used by training centres around the globe since the late 1990s – all provided as spiral-bound manuals.

Our eBooks provide a cost-effective alternative for you and your students. You don’t need to wait for books to be shipped to you, place your order and you can start reading within minutes.

eBook compatibility

The gtslearning eBook Viewer can be installed on any computer that meets the following operating system requirements:

Windows 2000 with Service Pack 3 or later
Windows XP
Windows Vista
Windows 7
If using Comodo internet security products with Windows, please refer to this support note
Mac OSX 10.4 and later. If using OSX 10.6 (Snow Leopard), Apple’s Rosetta software needs to be installed on Intel-based Macs.

Please note that gtslearning eBooks are not suitable for viewing on Apple iPhone/iPad, Amazon Kindle or other e-Reader platforms. gtslearning eBooks are non-printable

Certification track

This course will prepare students for the 220-702 CompTIA A+ Certification Practical Application exam for version 2.0 of the 2009 edition objectives (including Windows 7 content) and is approved under the CompTIA Authorized Quality Curriculum program. A+ Certification is internationally endorsed and recognized as the only benchmark vendor-neutral qualification for PC support and troubleshooting. Indeed, A+ Certification is a prerequisite qualification for employment (and is endorsed) by many leading computer manufacturers and vendors on a global basis.

Target audience

This course is intended for students wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration. By completing this course, students will also be assisted with entry into a career in ICT. This course will particularly benefit students pursuing a career in supporting desktop personal computer users, in job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst. Study of the course can also help to prepare for other, similar technical support qualifications and act as groundwork for more advanced training, including CompTIA Network+ or CompTIA Server+, CCNA, and MCTS, MCITP and MCSE.

Course prerequisites

Students should have successfully completed the gtslearning “CompTIA A+ Essentials Support Skills” course or have equivalent previous experience of PC support. Specifically, it is recommended that students have the following skills and knowledge before starting this course:

Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices.
Install and configure basic peripheral devices.
Identify types and characteristics of portable computers.
Install and configure Microsoft Windows 2000 and Microsoft Windows XP.
Perform basic PC maintenance and troubleshooting.
Understand fundamental principles of securing IT systems and working safely.
Communicate effectively with customers.
Install and configure print and imaging devices.Understand fundamental principles of implementing LANs and internet access.

Exam voucher bundle

A special bundle is available that includes an exam voucher, an exam prep guide and the full content. This voucher can be redeemed at a Pearson VUE test centre.

Course contents

The course consists of two volumes, with a study volume, containing indexed notes and review questions, and a companion volume, containing exam objectives mapping, exam information, practical labs, answers to review questions, and a comprehensive glossary. The course also comes with two online practice exams.

An instructor edition of the course is available with margin notes and tips for the trainer. Access to course resources on gtslearning’s trainer portal (www.gtstrainer.com) is also available, subject to meeting minimum order requirements. gtstrainer hosts setup guides and data, PowerPoint slides, timetables, and extra exam information.

Module 1 – Supporting Windows

Monitoring and Performance Tools • Command Prompt and Text Editors • System Information and Monitoring • Performance Options • Remote Utilities

Disk and File Management Tools • Disk and Volume Management • Navigating Directories at the Command Prompt • File Management using a Command Prompt

Troubleshooting Windows • Windows Troubleshooting • Troubleshooting Applications • Windows Printer Troubleshooting

Viruses and Malware • Malware Symptoms • Anti-virus Software

Module 2 – Supporting Networks

Installing a SOHO Network • Implementing a LAN • Configuring Network Properties • Implementing Wireless Networks • Configuring Client Options • Configuring Internet Connections • Voice-over-IP

Network Security • User and Group Accounts • Setting Share Permissions • NTFS Folder and File Permissions • Troubleshooting File System Security • Implementing Other Security Mechanisms

Troubleshooting Networks • Troubleshooting Networks • Testing TCP/IP •

Troubleshooting Client Connectivity • Electronic Mail (Email)

Module 3 – Supporting PC Hardware

Maintaining PCs • Maintenance Toolkit • Preventive Maintenance

Upgrading and Troubleshooting PCs • General Installation and Upgrade Advice • Upgrading and Optimizing Hardware • Disassembling a PC • Installing Components on the Motherboard • CMOS Setup • Troubleshooting Motherboard Components

Upgrading and Troubleshooting Peripherals and Notebooks • Storage Devices • Adding and Removing Peripheral Devices • Upgrading and Troubleshooting Notebooks

Maintaining and Troubleshooting Printers • Dot Matrix Printers • Inkjet Printers • Laser Printers • Other Printer Types • Maintaining and Upgrading Printers • Printer Troubleshooting

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