CompTIA Strata PC Fundamentals Student Edition

CompTIA Official Courseware and Training Materials

CompTIA CAPP Partner providing CompTIA CAQC Official Courseware gtslearning’s CompTIA Strata PC Fundamentals Student Edition is a great value courseware bundle that will prepare your students for CompTIA exam:FC0-U41. Fully supported with instructor resources and approved as CompTIA Official, CompTIA Strata PC Fundamentals Student Edition from gtslearning is the only courseware you will need.

CompTIA Official courseware
Prepares for FC0-U41
Available as print and eBook
Complete with full student resources

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CompTIA Strata exams are the essential qualifications for beginning a career in IT Support. This course will prepare students to take the Strata exams and help them to learn some of the basic principles and techniques of providing PC support.

This fully illustrated course covers every exam objective in the CompTIA Strata syllabus, making it easy for to learn everything students need to know to pass the CompTIA Strata Fundamentals of PC Functionality and CompTIA Strata Fundamentals of Technologyexams.

Students will also learn and practice the use of Microsoft Windows Vista and Internet Explorer.

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The course has the following learning outcomes:

Set up and use a computer running Microsoft Windows 7.
Identify benefits and risks of upgrading PC components.
Install, configure, optimize, and troubleshoot Windows.
Set up a home / office network and connect to the Internet.
Perform preventive maintenance and troubleshoot basic PC hardware operational problems.
Understand the effect of IT use on the environment and ‘Green IT’ technologies and practices.
Understand vital IT security concepts and laws and guidelines affecting the use of IT

Printed book or downloadable eBook – you decide

You can choose to get your book as a high-quality printed book or as an instantly-activated, downloadable eBook.

eBooks provide a cost-effective alternative to print. You don’t need to wait for the postman, just place your order and you can start reading within minutes.

eBook compatibility

The gtslearning eBook Viewer can be installed on any computer that meets the following operating system requirements:

Windows 2000 with Service Pack 3 or later
Windows XP
Windows Vista
Windows 7
If using Comodo internet security products with Windows, please refer to this support note
If using Comodo internet security products with Windows, please refer to this support note
Mac OSX 10.4 and later. If using OSX 10.6 (Snow Leopard), Apple’s Rosetta software needs to be installed on Intel-based Macs.

Please note that gtslearning eBooks are not suitable for viewing on Apple iPhone/iPad, Amazon Kindle or other e-Reader platforms. gtslearning eBooks are non-printable

About this title

The course consists of perfect-bound book containing indexed notes, practicals, and review questions, and a companion website (www.strata-learning.com), containing extra practicals and activities, answers to review questions, a comprehensive glossary and two online practice exams.

The course includes a special section dedicated to helping students find a job in PC support. There’s an overview of the industry, advice on where to look for jobs, plus practical help for writing a CV or job application and attending an interview.

The course is designed for self-paced study and blended learning. Instructor resources for the course are available on gtslearning’s trainer portal (www.gtstrainer.com), subject to meeting minimum order requirements. gtstrainer hosts setup guides and data, classroom labs, PowerPoint slides, timetables, and extra exam information.

Target audience

This course and the Strata exams are designed to help candidates acquire the knowledge and skills to do one or more of the following:

Set up and use a computer at home securely and keep it in good working order.
Provide informal support for PCs and simple computer networks to colleagues in a small business.
Prepare to study for the CompTIA A+ certification in PC support skills or other advanced IT education programs

Course prerequisites

Some experience with using a keyboard and mouse will be helpful but is not essential.

Course contents

Course Introduction

About CompTIA Strata Exams • Course Organization • Course Website • Studying the Course • Finding a Job

Module 1 Setting Up and Using a Computer

Types of Computer • How a PC Works • Desktop Computers • Servers • Laptops and Portable Devices • PC Vendors
Setting up a Workstation and Using Windows • Desktop Computer Cases • System Setup • Basic Windows Skills • Using the Computer • Exercises • Setting up the Computer • Exploring the Desktop
Using a Web Browser • Using a Web Browser • Exercises • Browsing a Website • Using a Search Engine • Installing a Plug-in

Module 2 PC Technology and Upgrades

Peripheral Devices • Connecting Peripheral Devices • Input Devices • Adding and Removing Input Devices • Laptop Peripheral Devices • Power Supply • Exercises • Configuring Input Devices
Display Devices • Graphics Adapters • Display Devices • Exercises • Changing Monitor Settings
Storage Devices • Hard Disk Drives • Optical Drives • Removable Storage • Flash Memory • Exercises • Adding a Removable Drive
File Management • Managing the File System • Folders • Files • Searching for Folders and Files • Backup • Exercises • Windows Explorer • Search • Creating, Renaming, and Copying Folders and Files • Deleting and Recycling Files
Printing and Scanning • Printers and Scanners • Laser Printers • Inkjet Printers • Printer Interfaces • Installing and Upgrading Printers • Configuring Printers • Scanners • Installing and Configuring Scanners • Exercises • Using a Printer
Multimedia Devices • Multimedia Ports and Devices • Other Multimedia Devices • Exercises • Playing Audio
PC Performance and Upgrades • Motherboard Components • Processors • System Memory • Expansion Bus • Host Bus Adapters • Performance, Compatibility, and Upgrade Issues • Exercises • Specifying PC Systems

Module 3 Operating Systems

Installing and Upgrading the OS • Microsoft Windows • Apple Mac OS X • Linux • Installing Windows • Upgrading Windows • Exercises • Installing Windows 7
Configuring Windows • Windows Administrative Interfaces • Adjusting Basic Settings • Managing Applications • Exercises • Adjusting Basic Settings
Optimizing and Troubleshooting Windows • Optimizing Windows • Optimizing Drives and the File System • Backups • Diagnostic Tools • Exercises • Monitoring Performance • Compressing Files

Module 4 Networking and the Internet

Setting Up a Network • Fundamental Principles of Networks • Creating a Small Office Home Office Network • Windows Client Software • Exercises • Setting Up a Workgroup
Connecting to the Internet • Accessing the Internet • TCP/IP • TCP/IP Application Protocols • Configuring TCP/IP

Module 5 Troubleshooting and Maintenance

Maintenance • Safety Hazards • ESD Precautions • Ensuring the Proper Environment • Performing Preventive Maintenance
Troubleshooting • Troubleshooting Models and Processes • Troubleshooting Startup • Troubleshooting Lockups • Troubleshooting Devices • Troubleshooting Applications • Troubleshooting Network Logon • Reporting Problems and Getting Assistance
Green IT • Home / Office Green IT Solutions • Enterprise Green IT Solutions • Safe Disposal and Recycling

Module 6 Security

Security Fundamentals • Risks and Attackers • Malware • Social Engineering • Web Threats
Security Controls • Authorization, Authentication, and Auditing • Access Control • Authentication • Accounting • User Education
Securing a Network • Configuring Web Browser Security • Configuring and Troubleshooting Firewalls • Wireless Network Security • Exercises • Web Security
Dealing with Security Breaches • Malware Symptoms • Anti-virus Software • Windows Update • Backups • Incident Reporting

Module 7 Taking the Exams

Preparing for the Fundamentals of PC Functionality Exam • Registering for the Exam • Arriving for the Exam • Taking the Exam • After the Exam • Taking the Fundamentals of PC Technology Exam

Module 8 Career Advice

Making a Career Plan • IT Support Job Roles • Searching for Vacancies • Approaching Employers • Career Paths

Index

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