CompTIA A+ 220-90x Courseware

Exam code: 220-901, 220-902



If you wish to buy printed courseware from gtslearning and are not in continental United States, please email with your requirements and shipping address, so that we can provide a price for delivery.

All about our CompTIA A+ 220-90x Courseware

Our CompTIA CAQC-approved learning materials are tried and tested and have been used by training centers across the globe since the late 1990s.

  • CompTIA CAQC-approved courseware
  • 5-day accelerated course when used for classroom delivery to a training group
  • Also suitable for self-paced study
  • Prepares for the CompTIA A+ 220-901 and 220-902 exams
  • Printed wiro-bound manuals or Skillpipe eBook including:
    • 4 volumes: 468+50+542+148 printed pages (or equivalent for Skillpipe)
    • Lab manual with practical exercises for use in the classroom
    • Complete content geared towards CompTIA exam objectives
    • Online exam practice tests — you will be automatically registered on the tests when you buy online
    • Integrated training videos from Professor Messer, the leading CompTIA guru
    • Optional Trainer in a Box for instructors with everything a trainer needs to deliver the course
  • Suitable for individuals and training groups
  • Optional live Practice Labs for students to practice their new skills on real equipment using a web browser — for 220-902 only
  • Optional Classroom Online Labs – money and time-saving virtual labs for use in classroom courses

CompTIA A+ is approved as an IA baseline certifications for the IA workforce as part of the IA Workforce Improvement Program (DoD 8570.01-M) and is included in the State Department Skills Incentive Program.

  • Download outline
  • Highlights

    How are the learning materials delivered?

    gtslearning’s CompTIA A+ 220-901, 220-902 courseware is delivered as printed spiral-bound manuals or as a Skillpipe eBook.

    • USA and Canada: printed books provided in Letter page format
    • UK and rest of world: printed books supplied in A5 format
    • Skillpipe eReader gives browser or app-based access to the full content with full bookmarking and annotation features. Find out more about Skillpipe

    An activation key to your Skillpipe content is emailed on purchase.

    Content may be printed on a chapter-by-chapter basis for personal use only.

    For the trainer...

    The trainer edition includes margin notes and tips within the book/eBook as well as giving access to downloadable classroom resources including setup guides, PowerPoint slides, classroom timetables and more. A complete Trainer In A Box package for 220-901/220-902 is available, that includes our complete package of instructor and student resources for CompTIA A+ certifications.

    When delivered as a standard classroom course, this title maps to a 5 day course. Full timetable for achieving course delivery is included with the trainer resources.

    What's included in the student edition?

    The student edition is provided as two books:

    • VOLUME 1: STUDY GUIDE – this includes the learning materials for the course (fully-indexed) and review questions as well as links by QR code and short link to Professor Messer’s famous training videos
    • VOLUME 2: LABS – the second volume includes exam objectives mapping, exam information, practical labs, answers to the review questions and a comprehensive glossary

    Free access to practice exams through our online learning portal is also included for all students, with full marking and links to explanations of the correct answers. You will be automatically registered on our online portal and enrolled on the tests when you buy online.

    Integrated Professor Messer training videos

    Professor Messer has long been a web hero for CompTIA students through his free YouTube video courses that cover the full exam objectives.

    Now, Professor Messer is an integral part of our CompTIA learning materials. Each topic in each course includes  a QR code or short link to the appropriate video for further explanation by Professor Messer. This method of learning helps reinforce retention and ensures that the subject is covered successfully by the instructor (if being used in the classroom), by a high-quality course book and by a video from Professor Messer. Perfect for helping classroom or self-study learning.

    Click on the ‘Sample A+ video’ tab to see a typical video from Professor Messer.

    Optional live Practice Labs

    Our CompTIA A+ 220-901 & 220-902 courseware is available with optional Practice Labs.

    Accessed through a web browser with no complicated software to install, our Practice Labs (for 220-902 exam only) are a great way to perfect the student’s understanding of practical concepts and tasks. Once logged in, students will get access to real, live equipment to try out their skills.

    Perfect for self-study students, our labs are a great way to prepare for the new performance-based exam questions in the CompTIA A+ 220-902 certification exam.

    Students will get 12 months access to the labs and instant activation.

    Practice Labs for CompTIA A+ Certification are only available to prepare you for the 220-902 exam. The 220-901 exam is hardware-orientated and it wouldn’t be possible to effectively demonstrate troubleshooting or setup scenarios in an online lab environment.

    Find out more about our Practice Labs

    Optional Classroom Online Labs

    Our optional Classroom Online Labs are a cost and time-effective solution for training providers.

    No more classroom setup or expensive kit lists. Classroom Online Labs give your students access to real, live equipment through a web browser, enabling them to practice their new knowledge and practical skills without having to set up a classroom full of hardware and software.

    Classroom Online Labs have been specifically developed alongside gtslearning’s training materials and fully map to the CompTIA certification exams for CompTIA A+ 220-901 and 220-902.

    Classroom Online Labs are only available to education centers, please contact us for pricing information.

    Find out more about our Classroom Online Labs

    What’s included?

     Printed coursewareSkillpipe eBooks
    CompTIA CAQC-approved
    Study guide
    Lab manual
    Integrated Professor Messer videos
    End of section practice tests
    Complete practice exam


    Pre- and post- course assessments
    Classroom setup guide
    Classroom lab setup files and disk images


    Optional Self-Study Online Labs**
    Optional Classroom Online Labs***
    Exceptional Customer Service

    Sample video

    Target Audience

    This course is for students wishing to take and pass both CompTIA A+ exams (220-901 and 220-902) exam. It is also suitable for students with (or seeking) job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst. Success in the CompTIA A+ exam helps to prepare for a career in IT support, perhaps leading to further CompTIA vendor-neutral certifications or qualifications from Microsoft, Cisco and others.

    Course Prerequisites

    Ideally, you should have successfully completed the CompTIA IT Fundamentals course or have some basic experience of using a PC, Windows, and browsing the web. Specifically, it is
    recommended that you have the following skills and knowledge before starting this course:

    • Use a keyboard and mouse
    • Recognize the main components of a PC and different data media such as USB drives and DVD
    • Start the computer and navigate the desktop
    • Use Windows Explorer to create directories and subdirectories and manage files
    • Use Internet Explorer to view websites.

    CompTIA A+ 220-901

    Module 1 – Peripherals and Adapters

    • Motherboard Components • System Case Types • Disassembling a PC • Motherboard Layout and Sizes • Bus Architecture • Motherboard Components • Expansion Slots • Labs • Identifying PC Components
    • Connection Interfaces • I/O Ports and Cables • USB Ports • Other Port Types • Wireless Ports • Expansion Cards • Input Devices • Installing and Configuring Peripherals
    • Display Devices • Display Device Types • Comparing Display Devices • Modern Display Connectors • Other Display Connectors • Video Cards • Touchscreens and Digitizers • Troubleshooting Display Problems
    • Audio and Multimedia Devices • Audio Devices • Imaging Devices • Multimedia Devices • Labs • Identifying PC Ports • Connecting Peripheral Devices • Upgrading the Graphics Adapter
    • Removable Storage Devices • Storage Devices • Storage Adapters and Cables • Installing Storage Devices • Optical Disc Drives • Flash Drives • Tape Drives

    Module 2 / System Components

    • Mass Storage Devices • Hard Drives • Solid State Drives • Troubleshooting Hard Drives • Installing RAID Arrays • Troubleshooting RAID • Labs • Adding Storage Devices
    • System Memory • Random Access Memory (RAM) Types • RAM Configurations • Installing and Upgrading Memory • Labs • Upgrading Memory
    • Processors • Central Processing Unit (CPU) • CPU Architectures • Other CPU Features • CPU Packaging • Cooling Systems • Installing and Upgrading CPUs
    • BIOS and UEFI • BIOS and UEFI System Firmware • Configuring Component Properties • Configuring Devices and Boot Properties • Configuring BIOS Security • Upgrading Firmware • Diagnostics and Monitoring • Labs • System Setup
    • Power Supplies • Electrical Circuits • Power Supply Unit (PSU) • Connector Types and Voltages • Installing a Power Supply Unit
    • Custom Configuration • Configuring Computers for Business • Configuring Computers for Home Use

    Module 3 / Troubleshooting and Mobile Devices

    • Troubleshooting System Components • Troubleshooting Basic Hardware Problems • Troubleshooting Power Problems • Troubleshooting POST • Troubleshooting Motherboard Components • Labs • Removing and Installing FRUs • Testing Hardware Components • Diagnosing System Errors
    • Laptops • Laptop Types • Laptop Features • Laptop Expansion Options • Laptop Power Supplies
    • Mobile Devices • Mobile Device Types • Mobile Accessories and Ports
    • Troubleshooting Mobile Devices • Laptop and Mobile Disassembly • Upgrading Laptop FRUs • Upgrading Laptop System Components • Troubleshooting Mobile Power • Troubleshooting Mobile Displays • Troubleshooting Other Mobile Problems • Labs • Removing and Installing Laptop FRUs

    Module 4 / Printer and Network Hardware

    • Printers • Printer Types • Laser Printers • Inkjet Printers • Impact Printers • Thermal Transfer Printers
    • Configuring Printers • Installing Printers • Configuring Printers • Sharing and Networking Printers • Labs • Installing a Printer
    • Troubleshooting Printers • Routine Printer Maintenance • Maintaining Laser Printers • Maintaining Other Printer Types • Troubleshooting Print Errors • Troubleshooting Print Defects • Labs • Printer Maintenance
    • Network Architectures • Basic Network Concepts • Network Topologies • The OSI Model • Types of Network
    • Ethernet Networks • OSI Model Physical Layer • Twisted Pair Cabling and Connectors • Installing and Testing Network Cables • Fiber Optic Cabling and Connectors • Coaxial Cabling and Connectors • OSI Model Data Link Layer • Network Cards • Hubs, Bridges, and Switches • Troubleshooting Wired Links • Labs • Connecting to a Switch

    Module 5 / Networks

    • Wireless Networks • Wireless Network Devices • Wi-Fi Standards • Wireless Network Security • Configuring a SOHO Access Point • Troubleshooting Wireless Links
    • Internet Connections • Internet Connection Types • Legacy Internet Access Methods • Broadband Internet Access Methods • Wireless Internet Access Methods • Labs • Connecting to an Access Point
    • Internet Protocol • OSI Model Network Layer • The TCP/IP Suite • Internet Protocol and IP Addressing • Subnet Masks • Classless Addressing • Configuring IP • Troubleshooting IP • IP Version 6
    • Routers and Firewalls • IP Routing Basics • TCP and UDP Ports • Configuring a SOHO Router Firewall
    • Troubleshooting Networks • Domain Name System (DNS) • Internet Application Services • File and Printer Sharing Services • Other Network Services • Labs • Troubleshooting a Network

    CompTIA A+ 220-902

    Module 1 / Supporting Windows (1)

    • Windows Operating System • What is an Operating System? • Microsoft Windows 7 • Microsoft Windows 8 • Microsoft Windows Vista • Windows System Requirements • Windows Upgrade Paths • Labs • The Windows Desktop (Windows 8.1 / Windows 10) • Hyper-V, Virtual Machines, and Windows 7
    • Administration Tools • Control Panel and System Properties • User Account Control • Administrative Tools • Command Prompt and Text Editors • File Explorer • Shut Down • Windows Registry • Labs • System Administration Tools
    • Managing Storage • Disk Partitions • File Systems • Disk Management Tool • Adding Arrays (Dynamic Storage) • Drive Status • Command Line Disk Management • Mount Points and Disk Images • Labs • Disk Management
    • Managing Files • File Explorer • OneDrive • Navigating Directories using a Command Prompt • File Management using a Command Prompt • Labs • File Management
    • Managing Applications • Managing Software • Managing Services • msconfig • Task Manager • Windows 8 Task Manager • Labs • Application Management

    Module 2 / Supporting Windows (2)

    • Managing Devices • Configuring Hardware • Device Manager • Display and Sound Settings • Power Options • Labs • Device Management
    • Managing Performance • Viewing System Information • Performance Monitor • Advanced System Properties • Labs • System Management Utilities
    • Troubleshooting Windows • Troubleshooting Models • Troubleshooting Procedures • Event Viewer • Windows Error Reporting • Windows Troubleshooting Tools • Troubleshooting Windows Errors • Troubleshooting Applications Errors • Labs • Event Viewer
    • Managing Users</strong • User and Group Accounts • Managing User Accounts
    • Installing Windows • Windows Installation Overview • Installation Boot Methods • Preparing the Hard Disk • Completing an Attended Installation • Options for Deploying Windows • Labs • Installing Windows

    Module 3 / Supporting Windows (3)

    • Troubleshooting Boot Problems • BIOS and UEFI • Troubleshooting Boot Problems • System Restore • Advanced Boot Options Menu • System Repair and Reinstallation • Labs • Boot Troubleshooting • Advanced Recovery Options
    • Maintenance and Backup • Disk Maintenance Utilities • Task Scheduler • Patch Management • Data Backup • Restoring User Profiles • Labs • Windows Maintenance Tasks
    • Threats and Vulnerabilities • Security Fundamentals • Security Policies • Social Engineering • Network Footprinting and Fingerprinting • Network Attack Strategies
    • Viruses and Malware • Types of Malware • Anti-Virus Software • Malware Symptoms • Researching Malware • Quarantine and Remediation • Preventing Malware Infections • Security Center and Windows Defender • Labs • Anti-Virus Software
    • Securing Workstations • Digital Security • Authentication • Password and Account Policies • Workstation Security • Physical Security • Labs • Account and Password Policies
    • Securing Data • Data Policies • Corporate Security Policy • Data Encryption • Data Disposal Methods • Incident Response Policies

    Module 4 / Supporting Windows Networks

    • Configuring Network Connections • Network Card Properties • Establishing Networking Connections • Configuring Internet Protocol (IP) • Establishing Internet Connections • Remote Access Utilities
    • Securing Network Connections • Configuring the Browser • Network and Host Firewalls • Windows Firewall • Securing SOHO Networks • Labs • Network Connections and Windows Firewall
    • Configuring Shared Resources • Domains • Workgroups and Homegroups • Configuring File and Folder Sharing • NTFS File and Folder Permissions • Labs • Windows Homegroup Networking
    • Virtualization and Services • Virtualization Basics • Purposes of Virtual Machines • Security Requirements • Cloud Computing • Networked Host Services • Labs • Windows Domain Networking

    Module 5 / Linux, OS X, and Mobile OS

    • Linux Operating System • Linux Distros and Shells • Linux Disk and File Management Commands • Securing a Linux File System • Managing Linux User Accounts • Linux Software and Patch Management • Troubleshooting Linux OS • Labs • Installing and Configuring Linux
    • OS X • Apple Macs and OS X • OS X File Management • OS X Users and Passwords • OS X Software Management • OS X Networking • OS X Diagnostic Utilities • OS X Troubleshooting
    • Mobile Operating Systems • Android, iOS, and Windows Mobile • Features of Mobile Operating Systems • Cellular Data Networks • Wi-Fi and Bluetooth Networks • Mobile Device Synchronization
    • Mobile OS Security and Troubleshooting • Mobile OS Security • Mobile OS Access Control • Mobile OS Policies • Mobile OS Troubleshooting Tools • Troubleshooting Mobile OS Issues • Troubleshooting Mobile Wireless Issues • Troubleshooting Mobile Security Issues
    • Safety and Environmental Procedures • Local Government Regulations • Electrical Safety • Cable Management and Lifting Techniques • Component Handling • Environmental Controls • Power Problems • Disposal and Recycling • Labs • Implementing an Anti-ESD Service Kit • Cleaning and Preventive Maintenance
    • Professionalism and Communication • Customer Service Skills • Communication Skills • Professionalism • Handling Customer Complaints

     Download sample courseware

    Complete all form fields to get a free download sample of this gtslearning course title.

    You will be redirected to a new page to access your links.

    First name

    Last name

    What is your role?

    Your organization or company:



    email address:

    Make sure you have completed all fields. Please check box if you don't want to receive regular updates from gtslearning:

    Your e-mail address will only be used for the purposes of this initial contact or for subsequent mailings. Your details won't be passed to any third-parties and, in accordance, with current regulations, you may request that your details are removed from our database by contacting

    Become a CompTIA CAPP Partner