CompTIA Server+ SK0-004 Courseware

Exam code: SK0-004



If you wish to buy printed courseware from gtslearning and are not in continental United States, please email with your requirements and shipping address, so that we can provide a price for delivery.

All about our CompTIA Server+ SK0-004 Courseware

Our CompTIA CAQC-approved learning materials are tried and tested and have been used by training centers across the globe since the late 1990s.

  • CompTIA CAQC-approved approved courseware
  • 5-day course when used for classroom delivery to a training group
  • Also suitable for self-paced study
  • Prepares for the CompTIA Server+ SK0-004 exams
  • Printed wiro-bound manuals or Skillpipe eBook including:
    •  2 volumes: 510+72 printed pages (or equivalent for Skillpipe)
    • Lab manual with practical exercises for use in the classroom
    • Complete content geared towards CompTIA exam objectives
    • Online exam practice tests — you will be automatically registered on the tests when you buy online
    • Optional Trainer in a Box for instructors with everything a trainer needs to deliver the course
  • Suitable for individuals and training groups
  • Optional Practice Labs for students to practice their new skills on real equipment using a web browser
  • Optional Classroom Online Labs – money and time-saving virtual labs for use in classroom courses
  • Download outline
  • Highlights

    How are the learning materials delivered?

    gtslearning’s CompTIA Server+ courseware is delivered as printed spiral-bound manuals or as a Skillpipe eBook.

    • USA and Canada: printed books provided in Letter page format
    • UK and rest of world: printed books supplied in A5 format
    • Skillpipe eReader gives browser or app-based access to the full content with full bookmarking and annotation features. Find out more about Skillpipe

    An activation key to your Skillpipe content is emailed on purchase.

    Content may be printed on a chapter-by-chapter basis for personal use only.

    For the trainer...

    The trainer edition includes margin notes and tips within the book/eBook as well as giving access to downloadable classroom resources including setup guides, PowerPoint slides, classroom timetables and more.  A complete Trainer In A Box package is also available that includes our complete package of instructor and student resources for CompTIA Server+ Certification.

    When delivered as a standard classroom course, this title maps to a 5 day course. Full timetable for achieving course delivery is included with the trainer resources.

    What's included in the student edition?

    The student edition is provided as two books:

    • VOLUME 1: STUDY GUIDE – this includes the learning materials for the course (fully-indexed) and review questions as well as links by QR code and short link to Professor Messer’s famous training videos
    • VOLUME 2: LABS – the second volume includes exam objectives mapping, exam information, practical labs, answers to the review questions and a comprehensive glossary

    Free access to practice exams through our online learning portal is also included for all students, with full marking and links to explanations of the correct answers. You will be automatically registered on our online portal and enrolled on the tests when you buy online.

    Optional Practice Labs

    Our CompTIA Server+ SK0-004 courseware is available with optional Practice Labs.

    Accessed through a web browser with no complicated software to install, our Practice Labs are a great way to perfect the student’s understanding of practical concepts and tasks. Once logged in, students will get access to real, live equipment to try out their skills.

    Perfect for self-study students, our labs are a great way to prepare for the new performance-based exam questions in the CompTIA Server+ SK0-004 certification exam.

    Students will get 12 months access to the labs and instant activation.

    Find out more about Practice Labs

    Optional Classroom Online Labs

    Our optional Classroom Online Labs are a cost and time-effective solution for training providers.

    No more classroom setup or expensive kit lists. Classroom Online Labs give your students access to real, live equipment through a web browser, enabling them to practice their new knowledge and practical skills without having to set up a classroom full of hardware and software.

    Classroom Online Labs have been specifically developed alongside gtslearning’s training materials and fully map to the CompTIA certification exam for CompTIA Server+ SK0-003.

    Classroom Online Labs are only available to education centers, please contact us for pricing information.

    Find out more about our Classroom Online Labs

    What’s included?

     Printed coursewareSkillpipe eBooks
    CompTIA CAQC-approved
    Study guide
    Lab manual
    Integrated Professor Messer videos
    End of section practice tests
    Complete practice exam


    Pre- and post- course assessments
    Classroom setup guide
    Classroom lab setup files and disk images


    Optional Self-Study Online Labs**
    Optional Classroom Online Labs***
    Exceptional Customer Service

    Target Audience

    This course will teach you advanced-level technical competency of server issues and technology, including installation, configuration, upgrading, maintenance, environment, troubleshooting, and disaster recovery. It will prepare you to take the CompTIA Server+ SK0-004 exam by providing 100% coverage of the objectives and content examples listed on the syllabus.

    Course Prerequisites

    Ideally, you should have successfully completed gtslearning’s “A+ Certification (for Exams 220-901/902) Official Study Guide” course or have around 1 year of experience of working in IT support. Specifically, it is recommended that you have the following skills and knowledge before starting this course:

    • Taken and passed both CompTIA A+ Certification exams or have equivalent knowledge and experience
    • Six months to one year of post-A+ Certification support experience
    • Extensive experience of supporting end-users and PC-based systems.

    Module 1 Server Setup

    • Servers and Racks • Server Hardware and Software • Server Form Factors • Rack Systems • Rack Installation and Safety
    • Storage Devices • Mass Storage Drives • The SCSI Interface • Serial Attached SCSI (SAS) • The Serial ATA Interface • Solid State Drives (SSD)
    • RAID • Drive Arrays (RAID) • RAID Mirroring and Parity • Nested RAID • Hardware and Software RAID • Enterprise RAID Configurations
    • System Setup • BIOS and UEFI Configuration • Upgrading Firmware • MBR and GPT Partitions • File System Choices • Labs • Preparing the Server
    • Server Operating Systems • Server Pre-installation Planning • Network Operating Systems • Hardware Compatibility List (HCL) • Installation and Deployment Methods • Driver Installation • Virtual Memory • Labs • Installing an NOS
    • Troubleshooting Procedures • Troubleshooting Procedures • Identifying the Problem • Establishing a Probable Cause • Establishing a Plan of Action • Labs • Configuring an NOS

    Module 2 Server Networking

    • Ethernet • Twisted Pair Cabling and Connectors • Installing Network Cables • Patch Cable Types • Fiber Optic Cabling and Connectors • Ethernet Standards • Network Adapter Cards • Troubleshooting Cabling
    • Internet Protocol • The TCP/IP Suite • Internet Protocol and IP Addressing • Subnet Masks • Configuring IP • Classless Addressing • Troubleshooting IP • IP Version 6 • Labs • Configuring Network Settings
    • Routers and Firewalls • IP Routing Basics • Troubleshooting Routing Issues • TCP and UDP Ports • netstat • Zones and Access Control Lists (ACL) • Basic Firewalls • Host-based Firewalls • VLAN Configuration
    • Network Services • Network Configuration and Access • Host Names and FQDNs • Domain Name System (DNS) • Configuring DNS Servers • nslookup and nbtstat • Configuring DHCP • NTP Server
    • Virtualization Services • Virtualization Basics • Hypervisor • Resource Requirements • Virtual Networks • Purposes of Virtual Machines • Virtualization Best Practices and Risks • Labs • Installing a Linux VM

    Module 3 Server Applications

    • Configuring Server Roles • Installing Roles and Applications • Database and Application Servers • Web Servers • File Transfer Services (FTP) • Email (SMTP / POP / IMAP) • Messaging Servers • Troubleshooting Services • Labs • Configuring a DHCP Server
    • Storage Services • DAS, NAS, and SAN • Fibre Channel • Tape Drives • Other Storage Media • Storage Capacity Planning
    • Volume Management • Disk Management Tool • Adding Arrays (Dynamic Storage) • Drive Status and Disk Tools • Troubleshooting Storage • Troubleshooting RAID • Troubleshooting Disk Performance
    • Directory Services • Configuring Directory Services • Active Directory • Managing Users • Managing Group Accounts • Account Policy Enforcement • Labs • Configuring Directory Services
    • File and Print Services • Configuring File Shares • NTFS File and Folder Permissions • Securing a Linux File System • Print Servers • Labs • Configuring File Shares
    • Performance Monitoring • Server Monitoring • Measuring Performance in Windows • Measuring Performance in Linux • System Logs • Troubleshooting Software Problems • Labs • Monitoring Performance

    Module 4 Server Maintenance

    • Server Hardware • Motherboard Components • CPU Features • Packaging and Sockets and Models • CPU Upgrades • Memory • Dual-channel Motherboards • Other Memory Features • Expansion Cards • Labs • Deploying Windows • Upgrading Hardware
    • Environment and Maintenance • Developing a Server Management Plan • Server Chassis Features • Performing Shut Down • Server Cooling • Heating, Ventilation, Air Conditioning (HVAC) • Labs • Maintenance Tasks
    • Power Distribution • Power • Power Supply Unit • Connector Types and Voltages • Uninterruptible Power Supplies (UPS) • PDUs and Power Circuits
    • Server Hardware Troubleshooting • Adding and Removing Components • Troubleshooting Power and POST Problems • Troubleshooting Processor, Memory, and I/O Failure • Performing a Memory Upgrade • Labs • Troubleshooting Scenarios
    • Server Management • Server Management Methods • Local Hardware Administration • OS Administration Tools • Network Hardware Administration Tools • Labs • Managing a Server
    • Configuration Management • Change and Configuration Management • Documentation • Procedures and Standards

    Module 5 Server Security

    • Site Security • Authentication • Designing a Secure Site • Site Security Controls • Hardware Security • Data Encryption • Data Wiping and Disposal • Fire Prevention and Suppression • Labs • Disk Encryption
    • Remote Access Services • Digital Security • Remote Access Server
    • Server Hardening • Hardening Techniques • Firmware Security • Patch Management • Windows Update • Linux Patch Management • Application Patch Management
    • Security Software • Anti-malware Software • Intrusion Detection Systems (IDS) • Endpoint Security • Vulnerability Assessment
    • Disaster Recovery • Business Continuity Concepts • Disaster Recovery Planning • IT Contingency Planning • Clusters and Sites
    • Backup • Backup Plans and Policies • Backup Execution and Frequency • Restoring Data and Verifying Backups • Labs • Backup

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