Support: Skillpipe

Quickstart guide

Do you have a Skillpipe account?

Before you can access your content, you first need to create a Skillpipe account. Please follow the steps below to complete your registration:

  • Go to skillpipe.com
  • Open the Main Menu (top left) and click on Registration
  • Fill in all your information, accept the legal terms and click Register
  • Go back to the Login screen, enter your email and password, then click Sign In

Have you received a Skillpipe key or keys?

If you’ve received an email from gtslearning (or your employer or training provider) with a Skillpipe key, then login to Skillpipe using your account.

Next, go to the main menu and click on the +Add book button.

Next, enter the license code as provided to you. It will look similar to the example in the image below. When you have done this, confirm your acceptance of the license agreement.

In addition to an order confirmation email, you should have received a second email from gtslearning that looks like the example below.

If you haven’t received this key within 30 minutes of placing your order, you will need to contact our helpdesk. Please email support@gtslearning.com with your details and our support team will help you get started.

Skillpipe eBook delivery

Our complete range of CompTIA learning content is available for delivery through Arvato’s Skillpipe platform, as an alternative to printed books.

Skillpipe is a simple browser-based app that enables you to read gtslearning’s CompTIA content as an eBook. It’s widely used in the IT training industry and will be familiar to anyone who has taken a Microsoft Official Curriculum course.

Content can be accessed online using most browsers and offline with a free Windows desktop app, plus iOS and Android apps for smartphone/tablet.

Easy to access, easy to use

You can add bookmarks and annotations as well as search content, making it a powerful tool for study. You can also print off content a chapter at a time.

All Skillpipe eBooks are fully-illustrated and contain the same CompTIA CAQC-approved learning materials as our printed books.

Skillpipe FAQs

Visit our Knowledge Base for useful Skillpipe help information and FAQs

System requirements

Skillpipe eReading is delivered through a web browser or an app.

Web browser access 

If you are accessing Skillpipe through a browser, make sure it has been updated to the latest version (good practice in any case!) and then visit skillpipe.com.

The following browsers are supported by Skillpipe:

  • Edge
  • Internet Explorer
  • Chrome
  • Firefox
  • Safari

Skillpipe apps

If you are accessing Skillpipe with certain devices or only have a limited internet bandwidth, the Skillpipe apps are your best option. Our apps allow you to download the courses and access them while you are offline.

Please note that being offline prevents the system from synchronizing your notes, bookmarks and progress with your account.

For the best learning experience we encourage you to use Skillpipe while having an active internet connection – for example, Professor Messer videos are only available online.

Visit our Help Center

Need help with Skillpipe? Visit our Help Center for solutions or to raise a support ticket.